Last Updated: 2/10/2024
1. Introduction
Welcome to Huon Landscaping & Design ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share personal information when you interact with our website, services, or communications.
2. Information We Collect
We may collect the following types of personal information from our customers and website visitors:
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Contact Information: Name, phone number, email address, mailing address.
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Service Details: Information about your property, landscaping preferences, and specific project requests.
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Payment Information: Billing address, payment method (we do not store credit card details).
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Online Activity: IP addresses, browser types, operating systems, pages viewed, and time spent on our website.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
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To provide and manage our landscaping services.
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To communicate with you regarding quotes, service requests, and appointments.
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To process payments for services.
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To improve our website, services, and marketing efforts.
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To comply with legal obligations and protect our business interests.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
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With service providers and contractors who help us deliver our services (e.g., payment processors, IT service providers).
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If required by law or in response to legal requests (e.g., court orders or government regulations).
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In the event of a business transfer or merger, where your information may be transferred as part of the business assets.
5. Data Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
6. Your Rights
You may have the following rights concerning your personal information:
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Access: Request access to the personal information we hold about you.
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Correction: Request correction of inaccurate or incomplete information.
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Deletion: Request the deletion of your personal information (subject to certain legal requirements).
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Opt-Out: Unsubscribe from our marketing communications at any time.
To exercise these rights, please contact us at: huonlandscaping@gmail.com
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can control cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website, and the effective date will be updated accordingly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Huon Landscaping & Design
139 Brougham Street, Kew, 3101
+61 406 661 275